For patients

Patient information and FAQ

A few details that help a visit go smoothly, from booking to what to do before you arrive.

How do I make an appointment?

You can request a time online or call 212-674-7777 (or 212-729-SKIN (7546)). When you call or write, let the staff know if you are a new patient, the reason for the visit, the name of your health insurance plan, and whether you have a provider you would like to see.

What should I complete before I arrive?

All patients should fill out the patient registration form before coming to the office.

What should I bring?

Bring a photo ID and your insurance card, and be ready to share the name of your plan. If you have a referral or prior authorization, bring that as well. You may also want a list of medicines and allergies.

Do you accept my insurance?

See the insurance list and search for your plan. Because plans and networks change, call the office with your member ID so we can confirm coverage. Copays and deductibles are collected at check-in.

What are the office hours?

Monday, Tuesday, and Thursday 9:00 AM to 5:00 PM; Wednesday 10:00 AM to 6:00 PM; Friday 9:00 AM to 1:00 PM. The office is closed Saturday and Sunday.

What if I need to reach you after hours?

Call 212-674-7777 and leave a message. If you think you are having a medical emergency, call 911 or go to the nearest emergency department.

Can I send medical details through the website?

Please do not include medical history, photos, or insurance numbers in the contact or appointment forms. Those forms are only for scheduling. The office will review clinical information at your visit or through the proper registration form.

Where is the office?

80 Beekman Street, Southbridge Plaza, New York, NY 10038, in the interior courtyard of Southbridge Towers, northeast of Fulton and Gold Streets. See the contact page for a map.